At AI Scholars Network, we are committed to protecting the privacy of our users, especially children and young learners. This policy outlines how we handle information collected through our chatbot and feedback features, and our efforts to remain compliant with COPPA (Children’s Online Privacy Protection Act).

AI Chat and Feedback

Our chatbot is designed to be safe for children and COPPA-aligned. It does not request or collect personal information such as names, emails, addresses, phone numbers, or login credentials.

To promote a safe experience:
– All messages submitted through the chat interface are filtered for inappropriate or sensitive content.
– Questions or prompts that include personal data, harmful language, or unsafe topics are blocked automatically.
– We do not store personally identifiable user data.

We may log chat interactions (e.g., questions and responses) for quality improvement purposes. These logs do not include personal identifiers and are stored securely.

When users submit feedback through the chatbot interface:
– Feedback is stored anonymously.
– A copy may be sent to our administrative team via email.
– Entries may also be recorded in secure third-party services (e.g., Google Sheets).

We use this information only to improve our services and ensure the chatbot remains helpful and safe.

Who We Share Your Data With

We do not share your chatbot messages or feedback with any third parties for marketing purposes.

However, some interactions may be processed by trusted third-party services:
– OpenAI (to generate responses)
– Gmail (to receive feedback alerts)
– Google Sheets (to log feedback securely)

These services only receive non-personal data and are used solely to support the functionality of the chatbot.

What Rights You Have Over Your Data

Because our chatbot and feedback forms do not collect identifiable personal information, we are typically unable to retrieve or remove specific feedback entries unless you submitted them with contact details (which we strongly discourage).